Frequently Asked Questions

Dedica Teknoloji Inc. is a technology company that delivers end-to-end technology solutions, offering custom software development, mobile application development, web design and web software, UI/UX design, brand strategy, artificial intelligence solutions, and technical support services. All projects are carefully planned and tailored in line with our clients' goals and business processes.

Dedication is the core working philosophy of Dedica Teknoloji Inc. We approach every project as a part of our clients' market success, acting with technical excellence, disciplined process management, and a strong sense of responsibility. For us, every engagement is a long-term investment in our clients' success.

Dedica positions itself not just as a service provider, but as a strategic business partner. In our projects, we don't just fulfill requests—we create solutions that enhance our clients' potential and provide guidance toward better outcomes when necessary.

With over 15 years of experience, Dedica is a Kocaeli-based technology company providing global-standard services. We offer end-to-end digital transformation services in custom software development, AI solutions, mobile applications, and UI/UX design.

Our first step is "Strategic Analysis." We listen to your needs, understand your business goals, and determine the most suitable technological roadmap through an initial consultation.

We serve a wide range of industries, from manufacturing and logistics to e-commerce, healthcare, and education. We create solutions for all corporate structures in need of digitalization, regardless of the sector.

We provide you with custom access through our project management tools, allowing you to track every moment of the project with weekly reports and regular meetings.

Yes, with our innovation-oriented structure, we constantly conduct R&D on new technologies (AI, RAG, Big Data) and integrate these innovations into our clients' projects.

Yes, we have successfully completed many projects on both a local and international scale. We transcend borders with our English-speaking team and adaptability to global working hours.

We provide you with custom access through our project management tools, allowing you to track every moment of the project with weekly reports and regular meetings.

Our AI solutions automate repetitive tasks, reducing operational costs by up to 40%. With the Retrieval-Augmented Generation (RAG) technology offered by Dedica, your company-specific data is processed securely, enabling your employees to use intelligent assistants that can retrieve accurate information from thousands of documents within seconds.

Unlike global models, custom AI models developed by Dedica can run on your own servers (on-premise) without exporting your data. This fully ensures PDPL (Personal Data Protection Law) compliance and completely eliminates the risk of sharing internal confidential information (trade secrets, customer data) with the outside world.

Unlike traditional software, our solutions based on LLM and RAG (Retrieval-Augmented Generation) "understand" your data. By building smart assistants powered by your internal documents, we increase operational efficiency, accelerate customer support processes by 70%, and support your data-driven strategic decision-making.

Unlike standard software, custom AI solutions learn from your own datasets. This minimizes operational errors, increases efficiency, and provides insights that your competitors cannot access.

RAG is an architecture that allows AI to scan your company’s private documents (PDF, Excel, DB) and generate accurate, reliable answers based solely on that data.

Yes. At Dedica, we ensure data privacy by processing your data in closed-circuit systems or on-premise servers, providing the highest level of protection.

All our AI algorithms and data processing workflows are designed to be 100% compliant with PDPL (KVKK) and GDPR standards.

Yes, we develop advanced corporate assistants that can access not only simple FAQs but also all your ERP and CRM data.

They can be used for quality control on production lines, object recognition in security systems, or analysis in the healthcare sector.

We can modernize your systems by adding intelligent layers through APIs without changing your existing infrastructure.

Depending on the size and complexity of the dataset, processes can vary from a few weeks to several months.

It is the process of analyzing historical data to predict future events such as sales, demand, or malfunctions with high accuracy.

Yes, we provide strategic consultancy to determine exactly where your company needs AI, in addition to development services.

Packaged software addresses general needs and expects you to adapt your business processes to the software. The custom software solutions offered by Dedica are built directly according to your workflow. Thanks to our scalable architecture, as your business grows, your software grows with you without generating additional costs.

Proper analysis prevents 80% of potential errors in later stages of the project before any code is written. At Dedica, we provide detailed user flow and wireframe studies before starting the project. This transparent process minimizes investment risk by allowing our clients to visualize the final product from day one.

We manage our projects using the Agile methodology, delivering tangible outputs at the end of each two-week sprint. By securing our software quality with processes compliant with ISO/IEC 15504 (SPICE) standards, we build scalable, secure, and high-performance code architectures.

We use Agile and Scrum methodologies to divide the project into parts and provide transparent reporting at every stage.

We receive your continuous feedback through demo meetings held at the end of each "sprint" (usually every 2 weeks).

It ensures that a change made in one part of the system does not affect others, offering speed and scalability in massive projects.

Budgeting is done after a detailed analysis based on the scope of the project, technologies to be used, and the required expert man-hours.

Within the scope of the contract, all source codes and intellectual property rights are transferred to our client upon delivery.

Yes, penetration tests and code analysis (SAST/DAST) processes are an integral part of our development cycle.

We migrate your "legacy" systems to current technologies, providing performance and security boosts.

We build high-performance and secure API infrastructures that allow different systems to communicate with each other.

It is a high sense of responsibility that focuses not only on technical completion but also on achieving business goals.

This choice depends on your project's budget and performance expectations. We offer Native solutions (Swift/Kotlin) for applications requiring high graphical performance, and Cross-Platform solutions for projects needing faster time-to-market and budget efficiency. Our expert team analyzes the most suitable technology stack for your business model and guides you toward the right investment.

We don't just write code; we create strategies for your app's success. Through push notification integrations, deep linking, and user behavior analysis, we maximize your app's store (ASO) performance and user loyalty.

Yes, we ensure the app works even without an internet connection using local data storage solutions.

We provide panels where you can send targeted notifications to your users via Firebase or custom infrastructures.

We provide panels where you can send targeted notifications to your users via Firebase or custom infrastructures.

No, we keep your app constantly updated with remote update mechanisms and our store management processes.

Yes, all our projects are developed in a "Responsive" structure to ensure perfect fit on any screen size.

Yes, we offer fully integrated solutions with all global and local payment gateways

It's not enough for software to simply work; users need to reach what they're looking for in the shortest way possible. With our professional UI/UX design processes, we reduce abandonment rates and increase user loyalty in your application. We strengthen your brand's digital prestige with modern, aesthetic, and accessible designs.

Our design process begins with user research. By conducting persona analysis and mapping user journeys, we prototype accessible and aesthetic interfaces that best suit your target audience's digital habits. Our goal is to transform complex processes into the simplest and most enjoyable user experience.

It allows you to see how the app will work before any code is written, resulting in early error detection and cost savings.

Yes, we comply with WCAG standards, considering every user need from color blindness to motor skills.

We test the prototypes we prepare with real users to resolve usage difficulties before publication.

For us, project delivery is not an end, but the beginning of a long-term business partnership. In line with our "Dedication" philosophy, we meticulously track bugs and implement performance improvements throughout the warranty period. Additionally, we offer regular maintenance and update packages to help you adapt to the ever-changing technology landscape, ensuring your software always stays up to date.

Yes, we migrate your aging and slowing systems to modern microservice architectures or cloud-based infrastructures. Through these modernization projects carried out without data loss, we help your company eliminate its technical debt and achieve a faster-running digital infrastructure.

We provide 24/7 monitoring and intervention services for your business-critical systems. We resolve technical issues within specified Response Times and ensure your software remains sustainable without accumulating "technical debt" through regular security patches and version updates.

We provide free warranty support for a certain period after delivery, and then continue to stand by you with an SLA (Service Level Agreement).

We guarantee intervention within 1 to 4 hours, depending on the criticality level of the issue.

We prevent the system from aging through regular code improvements, library updates, and security patches.

Yes, we protect our projects against disaster scenarios with cloud-based backup strategies.

Instantly when a critical vulnerability is published, and routinely on a monthly basis for general security updates.